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Get in Touch With Us

HAVE QUESTIONS, COMMENTS OR INQUIRIES?

If you can’t find the answer you need in our FAQ section below, please use this form to let us know what you think, what you want, how you like it, or any other thoughts you’d like to share. This includes questions about Curbside Pickup at our SE Portland distillery.

Frequently Asked Questions

DISTILLERY & BOTTLE SHOP

We do not yet have a timeline for when we will be reopening the distillery for tastings, tours, or classes. Our production area and Tasting Room shared a lot of space. A complex web of workplace Covid regulations and spirit manufacturing regulations make it difficult to grant access to the public as we did in the past.

When pandemic lockdowns began in March 2020, we were poised to start a major construction project to build a barrel storage building in our parking lot and make other improvements to our existing building and surrounding grounds. The pandemic caused major delays in both permitting and construction work. As of Fall 2021, we are hopeful that our construction will begin soon (fingers crossed) but there is a chance that it won’t be completed until Spring of 2022, or later.

Once construction is complete, we will be able to determine what our offerings will be going forward. Until then, we welcome walk-in customers at the Bottle Shop daily, from noon-6pm for bottle sales & sample tastes. You can stay up to date on any service changes and find ways to continue enjoying New Deal spirits in Portland and beyond by signing up for our newsletter at the very bottom of the page or, by following us on social media platforms and by browsing the FAQs below.

At this time, we are not able to allow individuals or groups to hold private events at the distillery or Bottle Shop.

Possibly, yes! Please use our Contact form above to submit your request. Please make sure that you choose the Non-profit Donation Request option from the drop down menu on the form so we can ensure timely responses to your request.

Purchasing in Oregon

  • New Deal Bottle Shop: You can purchase our entire line of spirits plus house-made mixers, local cocktail supplies, wine, vermouth beer, cider, garnishes, barware, hand sanitizer and more at the Bottle Shop in the distillery in Portland’s Central Eastside. We welcome walk-in customers daily from noon-6pm.
  • Portland Metro Area Markets: You can purchase a seasonal selection of our craft spirits and house-made mixers at many farmers markets, flea markets, and craft markets throughout the Portland Metro area. You can find out when and where to find a New Deal booth on our Events Calendar.
  • State Liquor Stores: Various New Deal spirits are carried in state liquor stores throughout Oregon. You can search for availability of New Deal spirits at liquor stores near you using the OLCC’s Oregon Liquor Search website. We recommend calling the store before you go to confirm in-stock status.
  • Curbside Pickup: Portland area residents can order online from our New Deal Bottle Shop website for Curbside Pickup at the distillery in Portland’s Central Eastside. At checkout, you can select the date and time you would like to pickup.
  • Local Delivery: Oregon residents in the Portland Metro area can order a selection of items–including spirits, house-made mixers, wine, vermouth, hand sanitizer and more–using the Lowkel for daily delivery and enjoy contactless delivery, online payment, and live order tracking. Lowkel is a convenient shopping and daily delivery service app for iPhone & Android that allows you to shop from locally-owned retailers in the Portland Metro area.
  • Outside Portland: Shipping to residential addresses is available for select New Deal spirts through our third party retail partners at Bevshop. Shipping is currently available to 40+ states. Orders typically ship out from their warehouses on the East and West Coasts within 24 hours of ordering. Due to increased shipping volumes, orders can take up to two weeks to be delivered to their final destination. For more information about this option check out our US Shipping FAQs below and our Bevshop Store

You will need to order our spirits from an OLCC Liquor Store. Please note that the state of Oregon does not allow us to list all the spirits we produce for distribution to state liquor stores.

Purchasing Outside of Oregon

We sell our spirits wholesale to distributors out of state who sell select New Deal spirits to bars, restaurants, bottle shops and liquor stores in the following states: Alaska, Arizona, California, Colorado, Idaho, Illinois, Nevada, Utah, Vermont, Washington, & Washington DC Metro Area.

If you are looking to buy New Deal spirits from a liquor store, grocery store or bottle shop in these states, it is easiest to reach out to our distributor directly. You can download an up-to-date wholesale distributor list in the right-side column of this page.

If you would like to carry New Deal spirits in your bar/restaurant or retail shop, in a state where we have an established wholesale distributor, you should reach out to them directly. You can download an up-to-date list of current our current wholesale distributors in the right-side column of this page.

You can download an up-to-date list of current our current wholesale distributors in the right-side column of this page. If we do not have an already-established distributor in your state, please contact us using the Contact form at the top of this page.

U.S. Shipping (DTC)

PLEASE NOTE: Direct-to-consumer (DTC) Shipping of spirits to residential addresses in the United States is highly regulated by complex and inconsistent state and federal laws. When the pandemic began, many of these laws changed. Some of the laws that changed have become permanent; others have now expired. All information below is as up-to-date as possible. Please note that all info is subject to change. If you have specific questions about ordering New Deal spirits and can’t find an answer below, please reach out using the Contact Form above.

You can order New Deal spirits online through our e-commerce partners at BevShop for shipment to residential addresses in 40+ states.

This Online Store website is powered by Bevshop. Bevshop partners with licensed retail partners in Washington, DC and California to sell products made at New Deal Distillery and ship direct to consumers in 40+ states in a legally compliant way.

Right now, our retail partners ship to the following states (this list is subject to change):
Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District Of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

Shipping times vary depending on your shipping address. Once our retail partner is able to verify your age and shipping address, they’ll approve your order and add a tracking number. Orders are typically shipped within 5 business days.

If your order has been approved, you can find your tracking number in your account (if you made one) or in your confirmation email.

An adult (age 21 or older) will need to be present to sign an age-verification receipt for the package.

Once your package is shipped from our retailer partners you will receive an email with a tracking number. Using the shipping carrier’s website, you can often arrange for delivery during specific hours or request that your order be held at the shipping carrier’s brick-and-mortar store in your area.

PLEASE NOTE: Once your order is shipped from the retail partner, you will not be able to cancel your order or change your shipping address through your BevShop account.

Packages cannot be shipped to PO boxes or local carrier locations. Orders that are placed and addressed to these locations will be rejected and refunded. For orders that have been placed to ship to acceptable locations, you may be able to schedule a pick-up at a local carrier location. The best way to do this is to check the tracking link in your order confirmation email and follow the carrier’s instructions.

First, double-check the shipping address to make sure it’s correct. If the address is correct, file a claim with the carrier via your tracking link so that they can begin looking into the matter as soon as possible. Then, reply to your order email or email support@bevshop.io to notify them about the issue so that they can also contact the retailer who shipped your order.

To remain completely compliant with the law, products from New Deal Distillery must be sold to you by a licensed retailer. To get products to you most efficiently, BevShop partners with a network of retailers who are licensed to ship to customers across America. When you buy from this online store, you are actually buying products from our trusted retail partners. Once you purchase, our retail partners process your order and ship the products to you.

Orders made on the BevShop website are fulfilled by different retailers based on your shipping address. For questions about a purchase you’ve made or, technical issues with the BevShop website or your account, you can either reply to your order confirmation email or email support@bevshop.io.

Yes! You can send an order to someone else if both you and they are over the age of 21 – as long as they will be present to sign for the age-verification receipt upon delivery.

At this time, expedited shipping is not available but broader shipping options are coming in the future.

NEW DEAL DISTILLERY

900 SE Salmon Street
(corner of SE 9th and SE Salmon)
Portland, Oregon 97214
(503) 234-2513

CURBSIDE PICKUP

Available 7 days a week
Order Online Here

Bottle Shop Walk-in

DAILY
Noon – 6:00 PM

LOCAL DELIVERY

Order select items from the New Deal Bottle Shop for daily local delivery in the Portland Metro area using Lowkel for Android & iPhone.

U.S. Shipping Inquiries

BevShop is a third-party fulfillment and delivery service that allows us to comply with state & federal regulations pertaining to the residential delivery of alcoholic beverages outside of Oregon. Please use the form at left and select “U.S. Shipping Inquiry” for any Customer Service issues or questions related to your BevShop order.

WHOLESALE DISTRIBUTOR LIST

Download a PDF with a list of Wholesale Distributors that carry New Deal Spirits.

WHOLESALE HAND SANITIZER

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